City of Greater Bendigo Digital Transformation Strategy - User-Centred Design - Website Design

Bliss was contracted by the City of Greater Bendigo in 2016 for their digital transformation project. As part of the solution we delivered a digital strategy which focused on redesigning their website to enhance user and stakeholder engagement.

As part of the strategy we designed wireframes that focused on a simplified navigation, contemporary feel, reducing clutter and minimising user clicks. For the final product we delivered front-end templates compatible for Drupal GovCMS, which were mobile responsive, Digital Service Standard  and WCAG 2.0 AA compliant.

Integration components of the website enable citizens to pay rates, fines and permits. Since launch, we continue to perform maintenance and update tasks on the website for the Council.